BANKS CAUTION CUTOMERS ON SCAM MAILS - DELETETHEM IMMEDIATELY

Some banks in Lagos on Tuesday warned customers not to
respond to requests for their personal bank details over the
Internet, telephone or in person.
Mr Francis Barde, Head, Corporate Affair Department, Union
Bank, said that more people were now getting scam e-mails
than before.
Barde said that “scammers” were taking advantage of
changes in electronic banking transactions to dupe
unsuspecting customers of their money.
“More people are embracing the e-payment system which is
popularly known as cashless policy.
“As a bank, steps have been taken to protect customers and
secure their transactions.
“It has become part of our policy to often inform our
customers not to share their personal bank details with a
third party.
“Also, customers should be wary of any email or Website
that requires them to fill forms that require their personal
identification numbers, passwords or security codes, “ he
said.
Mr Ramon Nasir, Head, Media Relations Unit, United Bank
for Africa (UBA) Plc, Marina, said that many of the e-mail
scams looked real for an ignorant and unsuspecting
customer.
According to Nasir, there are many types of scams with the
sole aim of stealing customers’ account, information number
and money.
“UBA Plc has taken steps to secure and protect its customers
against cyber crimes and other forms of e-banking threats.
“The drive towards a cashless economy has necessitated that
we put in place systems and processes that would protect our
customers.
“Customers get periodic e-mails warning them to ignore
email and messages that request to share their personal
banking details, “ he said.